Technical Project Manager / Scrum Master

at ContactUs in New York, NY

Technical Project Manager / Scrum Master

*Duration : Long term *

Location : **New York, NY


– Technical Project Managers oversees execution of cross-functional development projects from initiation through release, utilizing Agile/Scrum concepts, SDLC methodologies and principles where appropriate – Works in partnership with Product Owners, and the core and extended team to create and prioritize the product backlog – Responsible for tracking iteration progress, actively contributing to design discussions, issue resolution and removing obstacles to ensure iteration commitments are met – Coaches teams to adopt Agile values, principles and practices, and actively encourage teams to reflect and improve their delivery capacity – Maintains dependency plan between planned sprints across engineering, infrastructure, and third parties – Breaks down barriers and shields the team from impediments precluding engineers from making progress against sprints and deadlines – Organizes and facilitates daily stand-ups and retrospectives at the end of each sprint, and creates an environment in which the team is continuously learning from the past – Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions – Performs hands-on reviews of product backlog, designs, code, test scripts, and results as needed in addressing delivery impediments or product quality issues – Uses their technical acumen to provide design alternatives, ask probing questions, support team in technical issue resolution – Tracks and communicates team velocity, financials, and other KPIs in relation to the plan and published progress reports – Coordinates communications, escalates and facilitates resolution of risks, issues, and changes tied to the product development initiatives


– Bachelor’s or Master’s degree in computer science, computer engineering, or other technical discipline, or equivalent work experience is preferred – *PMI Certification preferred * – Scrum Master Certification preferred – 6+ years of successful execution of Project Management in an IT environment with a proven track record of success within a customer-centric company. – Accomplished leader with experience leading large geographically dispersed teams. – Candidate must be thoroughly versed in Project Management principles and disciplines. – Experience performing at a Program Level. – Ability to coordinate, plan and execute an IT project, paying particular focus to Cost, Schedule, Time and the Customer Experience. – Excellent organization and planning skills. – Superior relationship management skills with ability build relationships and influence broadly at all levels. – Comfortable speaking to all levels (Director, Vice President, etc) – Ability to demonstrate entrepreneurial instincts to problem resolution. – A strategic thinker and tactical doer. – Must be competent and confident to make critical decisions on your own. – Exceptional written and verbal communication skills especially at the executive level. – Highly competent in Microsoft Project, Excel, Word and PowerPoint. – Strong grasp of emerging technology, social media, digital and Mobile trends and the ability to assess their fit within American Express. – A team player. – Experience with Agile (with accredited Certification) – Preferred – Experience leading large programs – Preferred – Experience within a financial institution – Preferred

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Published at 27-08-2015
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